Legal
Privacy Policy
Last updated:
1. Controller
PODEVOSIC TECH SL (company number B72204910), C. de Levante, 23, Chamartín, 28036 Madrid, Spain, is the data controller responsible for your personal data. Contact: [email protected].
2. Data We Collect
We collect personal data you provide directly, including: name, email address, and any information you include in order requests or support messages. We may also collect technical data such as IP address, browser type, and pages visited through analytics tools, subject to your consent.
3. Legal Basis for Processing
We process your data on the following legal bases under the GDPR: (a) performance of a contract — to fulfil your order or respond to your enquiry; (b) legitimate interests — to improve our services and prevent fraud; (c) consent — for analytics and marketing communications, which you may withdraw at any time.
4. How We Use Your Data
We use your personal data to: process and fulfil orders; respond to support requests; send transactional communications related to your order; improve our website and services; comply with legal obligations.
5. Data Sharing
We do not sell your personal data. We may share it with trusted service providers who assist us in operating our business (e.g. hosting, email delivery), under strict data processing agreements. We may also disclose data when required by law.
6. International Transfers
Some of our service providers may be located outside the European Economic Area (EEA). Where this is the case, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
7. Retention
We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order and invoice data is retained for a minimum of 5 years in accordance with Spanish tax law.
8. Your Rights
Under the GDPR, you have the right to: access your personal data; rectify inaccurate data; request erasure ("right to be forgotten"); restrict or object to processing; data portability; and lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es. To exercise your rights, contact us at [email protected].
9. Cookies
Our website uses cookies for analytics and functionality. You can manage your cookie preferences through the consent banner displayed on your first visit. Strictly necessary cookies are used without consent; all other cookies require your opt-in.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always available on this page. Material changes will be communicated via email where we hold your contact details.
12. Contact
For any privacy-related questions or to exercise your rights, contact us at [email protected] or by post at C. de Levante, 23, Chamartín, 28036 Madrid, Spain.